Shipping policy

SHIPPING POLICY

Last Updated: August 14, 2026

Thank you for shopping with Mike Flysmith. We work to get every order packed accurately and on its way as quickly as possible.

ORDER PROCESSING

Orders are typically processed and shipped within 2–4 business days after your order is placed. Business days do not include weekends or holidays.

During product launches, sales, holidays, or periods of unusually high order volume, processing may take longer.

Processing time refers to the time required to prepare your order and is separate from the carrier's estimated transit time.

SHIPPING & DELIVERY

Shipping options and rates are displayed at checkout based on your order and delivery location.

Any delivery dates or transit times provided at checkout are estimates and are not guaranteed by Mike Flysmith, LLC. Once a package has been transferred to the shipping carrier, transit times may be affected by weather, carrier delays, holidays, or other circumstances outside our control.

FREE SHIPPING

Free shipping may be available on qualifying orders when indicated on our website or at checkout.

Unless otherwise stated, free shipping applies to eligible U.S. orders meeting the displayed purchase threshold after discounts and before applicable taxes.

TRACKING

When tracking is available, you will receive tracking information after your order ships.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your address carefully before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been submitted or shipped.

Mike Flysmith, LLC is not responsible for additional shipping costs resulting from incorrect, incomplete, or undeliverable addresses provided by the customer.

RETURNED OR UNDELIVERABLE PACKAGES

If a package is returned to us because of an incorrect or incomplete address, refusal, failed delivery, or other circumstances attributable to the recipient, we will contact you regarding available options.

Additional shipping charges may be required to resend the order.

LOST OR DELAYED PACKAGES

Carrier delays can occasionally occur after an order leaves our facility.

If tracking has stopped updating or your package appears significantly delayed, please contact us and we will assist you in determining the appropriate next steps with the carrier.

A package experiencing a carrier delay is not automatically considered lost.

PACKAGES MARKED DELIVERED

If tracking shows your package as delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and with the carrier.

Contact us if the package still cannot be located. We will assist where reasonably possible with carrier inquiries or claims.

A carrier's delivery scan does not necessarily guarantee that Mike Flysmith, LLC can issue an immediate replacement or refund. Each situation may need to be reviewed individually.

DAMAGED SHIPMENTS

If your order arrives damaged as a result of shipping, please contact us promptly and include your order number along with photographs of the packaging and damaged items.

Please retain the original packaging while the issue is being reviewed, as it may be required for a carrier claim.

INTERNATIONAL SHIPPING

If international shipping is offered, customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International delivery times may vary due to customs processing and other circumstances outside our control.

CONTACT

Questions about an order or shipment can be sent to:

Mike Flysmith, LLC
MikeFlysmith.com
Email: mike@mikeflysmith.com