RETURN & REFUND POLICY

Last Updated: August 14, 2026

We want you to be confident in your purchase from Mike Flysmith. If there is a problem with your order, please contact us and we’ll work with you to make it right.

RETURNS

We accept returns of eligible items within 30 days of delivery.

To be eligible for a return, the item must be:

• Unused and in its original condition
• In its original packaging
• Complete with all components originally included
• Accompanied by proof of purchase or your order number

Items that have been used, installed, tied into a fly or pattern, cut, trimmed, painted, modified, or otherwise altered are not eligible for return unless the product was defective when received.

Please contact us before sending a return. Returns sent without prior authorization may not be accepted.

RETURN SHIPPING

Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless the return is the result of an error by Mike Flysmith, LLC.

We recommend using a trackable shipping method when returning merchandise. Mike Flysmith, LLC is not responsible for return packages that are lost in transit.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order when it arrives.

If you receive an incorrect, damaged, or defective product, contact us as soon as reasonably possible with your order number and photographs of the item and packaging.

If we determine that the product was damaged, defective, or incorrectly fulfilled, we will work with you on an appropriate resolution, which may include replacement, refund, or store credit.

Normal variations in color, finish, texture, dimensions, or appearance resulting from materials or manufacturing processes are not necessarily considered defects.

NON-RETURNABLE ITEMS

The following are not eligible for return unless they arrive defective or incorrect:

• Used or altered products
• Products that have been cut, trimmed, painted, glued, coated, or otherwise modified
• Components already incorporated into a fly or other finished product
• Gift cards
• Clearance or final-sale merchandise when identified as such at the time of purchase
• Custom or specially made products

REFUNDS

Once an eligible return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will generally be issued to the original payment method. Please allow additional time for your bank, credit card company, or payment provider to process and post the refund.

Shipping charges are not refundable except where required by law or when the return resulted from our error.

ORDER CANCELLATIONS

If you need to cancel or change an order, contact us as soon as possible.

We will make reasonable efforts to accommodate your request, but orders that have already been processed, packed, or shipped may not be eligible for cancellation or modification.

EXCHANGES

The easiest way to exchange an eligible item is to contact us first. Depending on the circumstances, we may process an exchange directly or ask you to return the original item and place a new order.

PRODUCT EXPECTATIONS

Our products are designed for fly tying and fishing applications. Product performance can vary based on how an item is incorporated into a pattern, materials used, tying technique, rigging, fishing conditions, and other factors outside our control.

We do not guarantee that any particular product or fly pattern will produce a specific fishing result.

CONTACT US

To request a return or report a problem with an order, contact:

Mike Flysmith, LLC
MikeFlysmith.com
Email: mike@mikeflysmith.com

Do not send a return until you have contacted us and received return instructions.